Frequently asked questions
Frequently asked questions
The funeral process is something that is not at the forefront of our minds, and yet it is a necessary consideration for each of us. We understand that you have some basic concerns, so let us try our best to clear some here. If you would like to know more, you can always feel free to contact us at (02) 8616 9999 anytime. We are available 24/7 to assist you.
Cremation transforms the body into cremated remains, offering options like urn placement or scattering. Burial preserves the body in a designated plot, creating a physical space for remembrance and memorialisation.
The funeral date depends on factors like location and paperwork completion. After the passing of your loved one, we recommend allowing at least five to seven days to process matters, make decisions, and ensure thoughtful planning with our funeral directors.
Depending on your preference, after the funeral service, your loved one is privately cremated at our partnered facility or laid to rest at a gravesite, ensuring a dignified and caring process.
Scattering ashes requires permission, whether on public or private land. Obtain consent from the local council or landowner, ensuring a respectful scattering ceremony.
Repatriation involves moving the deceased to another state or country for final funeral rites. Our friendly funeral directors will guide you through this process with care and diligence, following all protocols to ease the burden on your family.
NSNA (No Service No Attendance) offers a simple cremation or burial without a formal ceremony, thereby saving costs and respecting family privacy. Contact us for more information on this service and ask how it aligns with your needs.
Pre-planning offers advantages such as relieving the burden on your family, locking in today’s prices, personalising your farewell, simplifying paperwork, and ensuring the safety of your investment with a registered Funeral Fund.
You can usually bring ashes on flights, whether it’s a domestic or international journey, provided they remain in the same original container supplied by the crematorium facility. Contact our funeral directors or check with your airline for guidance on the necessary steps.
After the funeral service, you can collect the ashes from the crematorium. Your Nirvana funeral arranger will provide the contact details for scheduling the collection time and date.
Our simple four-step process includes calling us, meeting a funeral arrangement specialist for consultation, choosing a fitting package, and allowing us to serve while you focus on grieving.